Why Choose Hearthstone Chimney Co.

Why Staten Island Homeowners Choose Hearthstone Chimney Co. for Chimney Cleaning

Since 2014, Hearthstone Chimney Co. has built a strong local reputation across Staten Island for chimney cleaning that actually gets done right. Homeowners from Tottenville to St. George call us back year after year because we document every flue with a camera, explain what we’re seeing in plain English, and never push work that isn’t needed. Russell Haines leads our local team with the steady belief that a chimney sweep should leave your house cleaner than we found it and your mind at ease.

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6 Reasons We’re Staten Island’s Top Chimney Cleaning Company

1. Twelve Years of Local Experience in Every Staten Island Neighborhood

We’ve been sweeping chimneys on Staten Island since 2014, and that matters when your flue was built in 1923 or your liner was installed during a 1980s renovation. We know which Great Kills homes have the shallow fireplaces that collect extra creosote, and why spring in New Dorp brings calls about water damage after nor’easters. That local knowledge means we spot problems faster and fix them the right way the first time.

2. A Strong Local Reputation Built One Job at a Time

We don’t buy our reputation. We earn it in living rooms across Bay Ridge, Dyker Heights, and Bensonhurst, where neighbors recommend us to neighbors. Our reviews come from homeowners who’ve watched our camera inspection on their own screen, understood exactly what they were looking at, and paid what they were quoted. No surprises on the bill. No mystery charges after we leave.

3. State-Licensed Pros, Insured & Bonded

Every pro working under our name is required to hold the license and insurance New York requires for chimney work. We carry full liability and workers’ compensation coverage, and we’re happy to provide proof before we step through your door. When you’re letting someone onto your roof or into your flue, that paperwork matters. We keep ours current and transparent.

4. Certified Expertise with DuraFlex, HeatShield, and Leading Brands

We don’t guess with your chimney liner or refractory repair. Our team trains on DuraFlex stainless steel liners for relining jobs from Tottenville to Red Hook, and we use HeatShield cerfractory resurfacing when factory-built fireplaces need their smoke chambers restored. For chimney caps and termination hardware, we source through Famco and Copperfield because their specs hold up to Staten Island’s salt air and freeze-thaw cycles. The right material for the job, installed by someone who knows why it matters.

5. Transparent Pricing with a Free Written Estimate

We’ll give you a clear, itemized estimate before any work begins. Our standard chimney sweep and Level 1 inspection is priced fairly for the Staten Island market, and if your inspection reveals need for a Level 2 camera evaluation, we’ll explain exactly why and what it costs. No hidden fees. No pressure to add services you don’t need. A square deal, every time.

6. The Keystone Standard Guarantee - 90 Days, In Writing, No Arguing

We stand behind our work with The Keystone Standard: 90 days, in writing, no arguing. If something we did isn’t right, we come back and fix it. No paperwork maze. No finger-pointing. That’s how we’ve operated since 2014, and it’s how we’ll keep operating in Sheepshead Bay, Borough Park, and every neighborhood we serve.

Our Promise to You

We built Hearthstone Chimney Co. on four values we call K.E.Y.S.: Krafted right, Every time, Your home first, and Standing behind it. That means trained journeymen doing the work with proper materials and no shortcuts. It means your 400th job gets the same care as your first. It means we work in your house the way we’d work in our mother’s. And it means if it’s not right, we come back.

Our hours are Monday through Friday, 7:00 AM to 8:00 PM, and Saturday and Sunday, 7:30 AM to 7:30 PM. When you call (516) 613-3035, a live coordinator answers and connects you with our local team. We’ll be there when we say, we’ll show you what we found, and we’ll never recommend work without camera evidence you can see for yourself.

Frequently Asked Questions