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(516) 613-3035Contact Hearthstone Chimney Co. - Free Chimney Cleaning Estimate in Staten Island
Call us at (516) 613-3035 and you’ll reach a live coordinator who can book your free chimney assessment, usually within a day or two. We’re not going to hard-sell you on anything. We’ll ask a few questions about your fireplace or stove, explain what the inspection covers, and find a time that works. The estimate is free, the assessment is thorough, and you’ll get a written quote with photos before any work is discussed.
What Happens When You Call
Step 1: We answer and listen. A live coordinator picks up during our business hours, takes your information, and notes what you’re experiencing, whether it’s a yearly sweep, a suspected leak, or smoke backing up into your living room. We don’t script you through a call center; we book you with the local Staten Island team.
Step 2: We schedule your assessment. We’ll find a window that fits your schedule, typically within one to three days depending on season. Before we arrive, you’ll know who’s coming and what the visit will involve.
Step 3: We inspect and document. Our sweep arrives with a camera rig, checks the flue from top to bottom, and photographs what we find. You’ll see the images yourself, and we’ll explain whether you need a sweep, a repair, or nothing at all. If work is recommended, you’ll get a written estimate with line-item pricing before any decision is made.
Step 4: We do the work and stand behind it. Once you approve, we complete the job to the Keystone Standard, clean up thoroughly, and leave you with documentation. If something’s not right, we come back. No paperwork, no arguing.
Why Staten Island Homeowners Call Us First
- We’re local to the island. Our team lives and works here, so we understand how Staten Island’s coastal humidity accelerates mortar deterioration and why homes in Tottenville and Great Kills see more creosote buildup from damp firewood. That local knowledge means we spot problems faster.
- Every pro is properly credentialed. Every sweep working under our name is required to hold the license and insurance New York requires, and we carry full liability and workers’ compensation coverage. You’re not taking a chance on a handyman with a brush.
- The price we quote is the price you pay. No hidden fees for “extra stories” or “deeper cleaning.” If we find something unexpected during the inspection, we show you the photo, explain the options, and let you decide. No surprises on the bill.
- We guarantee our work in writing. The Keystone Standard covers every job for 90 days. If it’s not right, we come back. That’s been our way since Hearthstone Chimney Co. was founded in 2014, and it’s how we’ve built our reputation across every neighborhood we serve.
Our Service Area Around Staten Island
We regularly sweep and inspect chimneys across Staten Island, from St. George and New Dorp down to Tottenville and Great Kills. Our Brooklyn neighbors in Bay Ridge, Dyker Heights, Bensonhurst, Sunset Park, Borough Park, Red Hook, and Sheepshead Bay are also in our service range, typically with next-day or two-day availability.
Don’t see your neighborhood listed? Call us anyway. If you’re within reasonable reach of our Staten Island base, we’ll find a way to get to you.
Frequently Asked Questions - Booking & Estimates
Yes. The initial chimney safety assessment and written estimate are completely free, with no obligation to book any work. We believe you should know what you’re dealing with before you spend a dollar. Call (516) 613-3035 to schedule yours.
We typically schedule assessments within one to three business days, sometimes sooner depending on the season. Late summer and early fall fill fastest as homeowners prepare for burning season, so calling ahead is smart. Call (516) 613-3035 and we’ll find the next available slot.
We offer Saturday and Sunday appointments during our weekend hours, and our written estimate will clearly state if any scheduling premium applies. Most standard appointments fall within our regular rates. We’ll tell you upfront so there are no surprises on the bill.
Know the basics: how many fireplaces or appliances you have, when they were last serviced, and whether you’ve noticed any problems like smoke backup, odors, or visible cracks. If you don’t know the last service date, that’s fine. We’ll figure it out when we inspect.
We accept cash, check, and all major credit cards. Payment is due upon completion of the work, not before. For larger masonry or liner projects, we can discuss a payment schedule tied to project milestones, always in writing.
Call or Request a Callback
Reach us at (516) 613-3035 Monday through Friday, 7:00 AM to 8:00 PM, or Saturday and Sunday, 7:30 AM to 7:30 PM. If we miss you, leave a message and we’ll call back the same day. No pressure, no rush. Just a square deal from people who plan to be sweeping Staten Island chimneys for decades to come.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Staten Island since 2014.