Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Repair in Staten Island: What to Know First
We provide independent Famco chimney repair throughout Staten Island, with most jobs completed in a single visit and upfront pricing agreed before we start. Typical repairs run from $340 for localized mortar repointing to $2,800 for partial rebuilds involving Famco stainless components, and we don’t recommend work you can see for yourself isn’t needed. This page is for homeowners who’ve spotted crumbling mortar, water staining, or damaged flashing on a Famco chimney system and want a straight answer on whether it needs fixing now or can wait. Call (516) 613-3035 - a live person answers, 24 hours a day.
How Famco Products Fail - and How We Fix Them
- Famco 304 stainless chimney caps in coastal Staten Island zip codes. The 304-grade caps sold through big-box channels corrode faster here than inland because salt air accelerates pitting at the weld seams. We see this especially on homes within a mile of the Arthur Kill or Raritan Bay. We replace with marine-grade 316L or match to Famco’s own 316 catalog when the flue profile allows, and we document the grade difference so you know what you’re getting.
- Famco Wind Directional chimney caps on raised ranch roofs in neighborhoods like Annadale and Great Kills. The rotating turbine seizes after 5-7 years of grit and salt buildup, then the cap sits cockeyed and funnels rain straight down the flue. We disassemble, clean the bearing race, and if the housing is warped - common after a seized season - we source the Famco replacement head or fabricate a fixed directional cap that doesn’t spin but still deflects wind.
- Famco Gelco-style chase covers on prefab chimneys in Tottenville and Charleston. The galvanized steel versions develop perimeter rust where the drip edge meets the chase wall, usually at the north-facing corner that stays wet longest. We don’t slap sealant on it. We remove the cover, assess the chase framing for rot, and install a properly formed replacement - Gelco if the homeowner wants the name brand, or our formed aluminum with a 20-year no-rust warranty.
- Famco fireplace mortar and refractory panels in 1980s-era masonry fireboxes. The original Famco refractory cement shrinks away from the firebrick after repeated thermal cycling, leaving hairline gaps that look minor but let combustion gases seep into the surrounding masonry. In older Tottenville homes we’ve serviced, these gaps often run behind the facing brick where you can’t see them until a Level-2 camera inspection finds the soot track. We repoint with proper refractory mortar rated to 2,500°F, not standard Type N.
- Famco chimney flashing kits on homes with modified bitumen roofs. The standard step flashing profile doesn’t seat cleanly against the thicker membrane, creating a capillary gap that pulls water in during driving nor’easters. We’ve developed a modified counterflashing bend for this combination, specific to Staten Island’s common roofing stack, that seals without relying on caulk that’ll dry and crack in three seasons.
Our Famco Chimney Repair Process
- 1
Call and schedule. A live person answers, asks what you’re seeing, and books a window. We don’t do “sometime Tuesday” - we give you a two-hour arrival window and call when we’re en route.
- 2
Level-2 camera inspection. Our technician runs a camera the full flue length, photographs the damage, and explains what you’re looking at in plain English. If the chimney’s sound, we’ll say so. If it isn’t, you’ll hear that too.
- 3
Parts decision. For Famco components, we check availability against OEM lead times - sometimes two weeks for specialty caps - and present a quality aftermarket option from DuraFlex, HeatShield, or Gelco if it meets or exceeds the original spec. You choose; we don’t choose for you.
- 4
Upfront pricing and repair. The number on the estimate is the number on the invoice. Most Famco repairs finish in one visit because our trucks carry common cap sizes, refractory mortar, and flashing stock.
- 5
Post-repair test and documentation. We run the camera again to verify the fix, provide photos, and leave you with the written 90-Day Done Right Promise - in writing, no arguing.
- 6
Cleanup and follow-up. We haul away old material and check in within 30 days to confirm everything’s holding as expected.
What Famco Chimney Repair Costs in Staten Island
These are real ranges from jobs we’ve done in Staten Island, not teaser rates that balloon on arrival:
| Repair Type | Typical Range | What Moves the Price |
|---|---|---|
| Cap replacement (304 or 316 stainless) | $280 - $540 | Flue diameter, access height, marine-grade upgrade |
| Mortar repointing (localized) | $340 - $780 | Linear feet, scaffold needs, refractory vs. standard mortar |
| Chase cover replacement | $680 - $1,400 | Material (galvanized, aluminum, copper), chase size |
| Flashing repair or replacement | $450 - $920 | Roof type, number of penetrations, membrane thickness |
| Partial chimney rebuild (above roofline) | $1,800 - $2,800 | Linear feet, brick match, stainless component integration |
Every estimate is free, and we apply our standing $50 off any repair over $250, plus 5% off for seniors and veterans. Call (516) 613-3035 for an exact quote - estimates are free.
Why Staten Island Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been answering the phone with a live person for over 42 years, and we’ve been servicing Staten Island homes for well over a decade - including older masonry fireboxes in Tottenville that have seen generations of hard winters. Our technicians are background-checked, uniformed, and carry the multi-brand inventory to fix Famco systems without waiting on backordered OEM parts. Every job ends with photos you can see, a plain-English verdict, and the 90-Day Done Right Promise backed in writing. We’re not a chain, and we’re not a one-truck operator who might answer next year. We’re the craftsman’s alternative: done right, and we stand behind it.
FAQs
No - Famco’s warranty covers manufacturing defects, not repair work by an independent service provider. As an independent Famco service provider, we use parts and practices that don’t interfere with any valid manufacturer claim you might have. If your cap or component is defective from the factory, we’ll document that for you and note it in our report. Call (516) 613-3035 if you’re unsure what’s covered - estimates are free.
Most repairs are completed in a single visit of two to four hours. Cap replacements and flashing repairs usually run under three hours. Partial rebuilds or extensive repointing may require a second day, but we tell you that upfront, not when we’re standing on your roof. Call (516) 613-3035 to schedule - a live person answers 24/7.
Replace only when the structural integrity is compromised - significant leaning, spalled brick through multiple wythes, or a liner that can’t be relined. Most Famco systems we see in Staten Island need targeted repair, not demolition. Our camera inspection shows you exactly what’s wrong so you can decide with real information, not pressure. Call (516) 613-3035 for a free second opinion on any written estimate.
We source Famco OEM when it makes sense - same profile, same gauge, guaranteed fit. When Famco lead times stretch past what your leak or draft problem allows, we offer quality aftermarket from DuraFlex, HeatShield, or Gelco that meets or exceeds the original spec. You see both options and the price difference before we order anything.
The National Fire Protection Association recommends annual inspection for all chimney systems, and we agree - especially in Staten Island’s freeze-thaw climate, where water intrusion from a failed cap or flashing can turn a small mortar gap into spalled brick over one winter. Our $89 Seasonal Tune-Up includes the Level-2 inspection and cleaning. Call (516) 613-3035 to book.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Staten Island and nearby areas.





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