Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Chimney Cleaning & Sweep for Staten Island Homeowners
A professional chimney cleaning and sweep in Staten Island typically costs between $180 and $450 depending on the level of inspection needed, and most appointments are completed in a single visit. Hearthstone Chimney Co. has been serving Staten Island homeowners since 1984, with background-checked, uniformed technicians who document every inspection with photos and a plain-English verdict you’ll actually understand. Call (516) 613-3035 - a live person answers 24 hours a day, 7 days a week.
Staten Island’s coastal climate puts unique stress on chimneys. The salt air off the Arthur Kill and Raritan Bay accelerates mortar deterioration, while our freeze-thaw cycles from late November through March force moisture deeper into brick and crown than you’ll see in inland markets. We’ve swept chimneys in Tottenville homes where the southern exposure bakes creosote harder each summer, and we’ve cleared blocked flues in St. George row houses where decades of compacted soot finally backed up into living rooms - cases where professional Creosote Removal was long overdue. After 42 years, we’ve learned that Staten Island chimneys don’t fail dramatically - they fail gradually, and the homeowner who waits for smoke in the house has already waited too long.
Our customers are your neighbors. They’re the retired teacher in New Dorp who hasn’t had her fireplace inspected since 2017. They’re the couple in Great Kills who bought their split-level in 1994 and want to keep it right for their grandchildren. They call us because they’ve been burned by contractors before, and they want a square deal: no surprises on the bill, photos they can see for themselves, and a crew that shows up when promised. That’s what we deliver. Done right - and we stand behind it.
What Our Chimney Cleaning & Sweep Service Includes
Level 1 Inspection
A Level 1 Inspection is the baseline evaluation every chimney should receive annually. We examine all readily accessible portions of your chimney structure, appliance, and flue connection without specialized tools or camera equipment. For most Staten Island homeowners in Great Kills or New Dorp with a gas or wood-burning fireplace they use regularly, this is the right starting point - and we’ll tell you plainly if your chimney condition warrants going deeper. At Hearthstone Chimney Co., every Level 1 includes a written condition report with photos of any visible defects, so you have documentation for your records and your insurance.

Level 2 Inspection
A Level 2 inspection is required when you’re buying or selling a home, after any chimney fire or operational malfunction, or when you’re changing fuel types or appliance inserts. We run a high-resolution camera up the full length of your flue, documenting every crack, gap, and creosote deposit in real time while you watch on screen. In Staten Island’s older housing stock - particularly the pre-war brick homes in St. George and the 1960s colonials throughout the island - we’ve found deteriorated clay flue tiles, improper liner connections, and hidden fire damage that a Level 1 simply cannot catch. You receive the video file, timestamped stills, and a plain-English verdict: what’s wrong, what can wait, and what needs attention before the next burning season.

Creosote Removal
Creosote is the tar-like byproduct of incomplete wood combustion, and it accumulates in three stages from flaky soot to hard, glazed deposits that no brush will touch. Staten Island’s damp winters and many homeowners who burn unseasoned or improperly stored firewood make glazed creosote more common here than in drier climates. We match our removal method to the deposit type: rotary poly brushes for light buildup, mechanical chain whips for medium glazing, and chemical treatment followed by controlled mechanical removal for the hardest Stage 3 deposits. Every creosote removal includes a post-cleaning camera verification so you can see the flue is clear, not just take our word for it.

Soot Removal
Soot is the fine carbon residue left by complete combustion, and while it’s less immediately hazardous than creosote, heavy accumulation restricts draft and can harbor acidic moisture that eats metal and mortar. Oil-burning appliances in Staten Island’s older homes - common in neighborhoods like Port Richmond and Mariners Harbor before natural gas conversion - produce particularly acidic soot that damages stainless steel liners prematurely. We use HEPA-contained vacuum systems and specialized soot-specific brushes that won’t embed debris into porous masonry. For homes with boiler or furnace venting through the chimney, we coordinate our soot removal with your HVAC service schedule so nothing gets disrupted.

Annual Sweep
The National Fire Protection Association recommends annual chimney inspection and cleaning for all solid-fuel-burning systems, and we tailor our Annual Sweep program to Staten Island’s burning patterns. Most of our customers light their first fire in late October and burn through March, so we schedule annual sweeps in August through October to beat the rush and catch summer moisture damage before it’s hidden by new soot. Your annual sweep includes full debris removal, a Level 1 or 2 inspection depending on your chimney’s history, and a written certificate of inspection suitable for homeowner’s insurance documentation. We keep records of every visit, so when you call us back next year, we know your chimney’s story before we arrive.

Fireplace Cleaning
Fireplace Cleaning addresses the firebox, smoke chamber, damper assembly, and hearth - the components you see and the ones you don’t. We remove ash deposits that corrode firebrick, clean and lubricate damper mechanisms so they seal properly when closed, and inspect the smoke chamber for proper parging that directs smoke smoothly into the flue. In Staten Island’s many prefabricated metal fireplaces, installed in ranch homes from the 1970s and 1980s, we check for warped panels, cracked refractory liners, and damaged door gaskets that let heated air escape up the chimney. Our fireplace cleaning restores function and appearance without the mess homeowners dread - we lay protective sheeting, use contained vacuums, and leave your living room as we found it.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Chimney Cleaning & Sweep
We’ve serviced and repaired hundreds of HeatShield cerfractory flue resurfacing systems across Staten Island and Brooklyn, from the historic homes near Snug Harbor to the waterfront properties in Tottenville. HeatShield’s cerfractory technology bonds to damaged clay flue tiles, creating a smooth, insulated surface that meets UL 1777 standards without full liner replacement. Our technicians are trained in proper HeatShield application and inspection protocols, and we stock the material for repairs that can’t wait.
DuraFlex stainless steel chimney liners are our go-to for oil-to-gas conversions and deteriorated masonry flues throughout Staten Island’s older housing stock. We’ve installed DuraFlex Pro and DuraFlex SW in homes from St. George to Annadale, and we understand the sizing calculations that prevent the draft problems and condensation issues that plague improperly specified liners. When we clean a DuraFlex-lined chimney, we use brushes matched to the liner diameter and material - no shortcuts that void your warranty or damage the steel.
Copperfield chimney caps, dampers, and repair products have been in our inventory for decades. Their stainless steel and copper caps stand up to Staten Island’s salt air better than the big-box alternatives, and their Lyemance and Lock-Top top-sealing dampers solve the energy-loss problems we see in homes from New Dorp to Bay Ridge. Whether you have a Copperfield product installed or need one, we can service, repair, or replace it with factory-authorized parts.
Whether your system uses HeatShield, DuraFlex, Copperfield, or any other make, we can help. Our trucks carry the tools and materials to handle what we find, and if we encounter something unusual, we source the right parts rather than forcing a substitute.
Signs You Need Chimney Cleaning & Sweep Right Now
- Smoke backing up into your living room. When smoke enters the room instead of exiting through the flue, you have either a significant blockage, a damaged liner creating reverse draft, or a chimney too cold to establish proper draw. In Staten Island’s tight, well-insulated homes from the 1980s and 1990s, negative pressure from exhaust fans can compound the problem. This is not a symptom to troubleshoot yourself - a blocked flue can force carbon monoxide into your home.
- A strong, acrid odor from the fireplace in warm weather. That sharp, tarry smell when humidity rises means creosote deposits are off-gassing inside your flue. The odor is unpleasant, but the underlying chemistry is worse: acidic compounds are actively degrading your mortar and metal components. We’ve found chimneys in Great Kills and Tottenville where this “summer smell” preceded visible deterioration by two or three years.
- Visible black buildup on the damper or firebox walls. If you can see heavy soot or creosote accumulation on surfaces you can reach, there’s substantially more in the flue you cannot. Staten Island homeowners who burn pine or insufficiently seasoned hardwood - common when firewood is purchased by the bundle from convenience stores - accelerate this buildup dramatically. The visible deposit is your warning that the hidden portion needs professional attention.
- White staining or efflorescence on exterior brick. That chalky white residue means moisture is migrating through your masonry, dissolving salts, and depositing them on the surface. In coastal Staten Island, salt-laden air makes this worse than in inland markets. Efflorescence indicates failed crown sealant, deteriorated mortar joints, or internal condensation from an improperly sized liner - all issues that our inspection process identifies and documents.
- It’s been more than 12 months since your last professional inspection. Even chimneys that see light use accumulate debris from wind, animal intrusion, and atmospheric moisture. The homeowner in New Dorp who burns “only a few times a year” often has the most surprises, because infrequent use means problems go unnoticed longer. Annual inspection is the baseline for safe operation, and in writing, no arguing - we’ll show you why.
Our Chimney Cleaning & Sweep Process - Step by Step
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Schedule and confirm. When you call (516) 613-3035, a live person answers - not a voicemail, not a callback queue, not an app. We ask about your fireplace type, fuel, age of home, and any symptoms you’ve noticed. We confirm your appointment by text and email, and our technician calls 30 minutes before arrival so you’re not waiting uncertainly.
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Protect your home and assess. Our technician arrives in a marked vehicle, uniformed and background-checked, with protective sheeting for floors and furniture near the work area. We begin with a visual assessment of the exterior crown, cap, and visible masonry, then move inside to examine the firebox, damper, and hearth. We explain what we’re seeing as they go, so there are no surprises in the final report.
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Clean and inspect with documentation. Using rotary brushes, HEPA vacuums, and hand tools matched to your chimney’s construction, we remove all accessible soot and creosote deposits. For Level 2 inspections, we deploy our camera system through the full flue length, recording video and capturing still images of every transition, joint, and defect. You see what we see - photos you can see, a plain-English verdict.
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Review findings and provide written estimate. Before any repair work begins, we sit down with you (or call, if you prefer) to review the inspection results. We explain what needs attention now, what can be scheduled for later, and what is simply worth monitoring. Our estimates are itemized and fixed: the number on the estimate is the number on the invoice. No hidden charges, no scope creep, no pressure.
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Complete the work and stand behind it. Most cleaning and minor repairs are completed in a single visit. We test all components for proper operation, clean our work area thoroughly, and leave you with written documentation of the inspection, any repairs performed, and your 90-Day Done Right Promise certificate. If anything isn’t right, we come back - in writing, no arguing.
How Much Does Chimney Cleaning & Sweep Cost in Staten Island?
A typical Level 1 chimney sweep and inspection in Staten Island runs $180-$280 for a standard wood-burning fireplace in good condition. Level 2 inspections with camera evaluation range from $320-$450 depending on flue height, accessibility, and whether we need to access the chimney from the roof or can work entirely from the firebox. Heavy creosote removal requiring chemical pretreatment or mechanical chain whipping adds $75-$150 to the base service. Annual maintenance agreements, which include priority scheduling and discounted rates, are available for homeowners who want to set it and forget it.
| Service | Typical Range in Staten Island | What Affects Price |
|---|---|---|
| Level 1 Sweep & Inspection | $180-$280 | Fireplace type, accessibility, last service date |
| Level 2 Camera Inspection | $320-$450 | Flue height, number of flues, roof access needed |
| Heavy Creosote Removal | +$75-$150 | Deposit stage, flue diameter, chemical pretreatment |
| Fireplace Cleaning Only | $140-$220 | Firebox size, damper condition, ash volume |
| Annual Maintenance Agreement | Custom quote | Number of appliances, service frequency |
Several factors push prices higher or lower in the Staten Island market. Homes in Tottenville and Great Kills with tall, multi-story chimneys require more time and equipment than single-story ranches in New Dorp. Chimneys that haven’t been serviced in five or more years almost always need more intensive cleaning than annual-maintained systems. And the hidden variable - the one that separates honest operators from price-baiters - is what happens after the initial sweep. We’ve responded to calls from homeowners who were quoted $99, then told they needed $4,000 in liner work with no photos to support it. At Hearthstone Chimney Co., nothing is recommended without camera evidence you can see for yourself, and we’ll tell you plainly when work can safely wait.
Our estimates are free and carry no obligation. We don’t charge to show up, evaluate, and explain your options. Call (516) 613-3035 for an exact quote - estimates are free.
Chimney Cleaning & Sweep Near Staten Island - Our Service Area
We serve homeowners throughout Staten Island, from the historic districts of St. George and Stapleton to the quiet residential streets of Tottenville and Great Kills. Our technicians live in the communities they serve, which means they understand the local building stock - the 1920s brick colonials in New Dorp, the mid-century ranches in Eltingville, the waterfront homes subject to salt-air exposure all along the South Shore. We also cross the Verrazzano regularly for customers in Bay Ridge, Dyker Heights, and Bensonhurst who want the same craftsman-standard service their Staten Island neighbors receive.
Typical scheduling runs 3-5 days during peak preseason months (August through October) and 1-3 days during the remainder of the year. Emergency calls for blocked flues or suspected carbon monoxide issues are prioritized same-day or next-day regardless of season.
Serving Staten Island, NY - Our Local Coverage Area
We’re based in the Staten Island area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Chimney Cleaning & Sweep in Staten Island
Chimney cleaning and sweep is the professional removal of combustible deposits - soot, creosote, and debris - from your fireplace, flue, and chimney structure, combined with structural inspection to identify defects that could cause fire or carbon monoxide hazards. At Hearthstone Chimney Co., every sweep includes written documentation and, for Level 2 services, video evidence of your flue’s interior condition. Call (516) 613-3035 for an exact quote - estimates are free.
A standard Level 1 sweep and inspection takes 45 minutes to 1.5 hours depending on deposit buildup and chimney complexity. Level 2 camera inspections run 1.5 to 2.5 hours because we document the full flue length and review findings with you in real time. We’ll be there when we say, and we’ll give you a realistic time estimate when you book so you can plan your day.
Most Staten Island homeowners pay between $180 and $450 for professional chimney cleaning and inspection, with the lower end covering routine Level 1 sweeps and the upper end including camera inspection of multi-flue systems. Heavy creosote, difficult roof access, or chimneys that haven’t been serviced in many years add to the base price. We provide fixed, itemized estimates before any work begins - the number on the estimate is the number on the invoice. Call (516) 613-3035 for an exact quote - estimates are free.
Yes. We are experienced with HeatShield cerfractory resurfacing, DuraFlex stainless steel liners, and Copperfield caps, dampers, and repair components - and we stock materials and parts for service and repair work on all three brands. Our technicians are trained in manufacturer-specific inspection protocols, so your warranty stays intact. Even if your system uses a different brand, our diagnostic process and cleaning methods apply.
Our phones are staffed by a live person 24 hours a day, 7 days a week, and we prioritize calls involving suspected chimney fires, carbon monoxide concerns, or completely blocked flues for same-day or next-day response. For non-emergency scheduling, we typically book 1-5 days out depending on season. A real person answers every call - not a voicemail, not a callback queue.
Every job is backed by our 90-Day Done Right Promise - in writing, no arguing. If anything about our sweep, inspection, or repair isn’t right, we come back and make it right at no charge. This isn’t a verbal assurance; it’s a printed certificate you receive at completion, governed by our K.E.Y.S. values code: Krafted right, Every time, Your home first, Standing behind it. After 42 years in business, we plan to be here to honor it.
Clear a 6-foot workspace around your fireplace, remove fragile items from the mantel, and ensure we have access to your driveway or parking area for our service vehicle. If you have pets, secure them in another room - our vacuums are loud and our equipment is heavy. We bring our own protective sheeting, tools, and cleanup supplies, so you don’t need to provide anything. We’ll handle the mess and leave your home as we found it.
Schedule Your Chimney Cleaning & Sweep Service in Staten Island Today
Call (516) 613-3035 now - a live person answers 24 hours a day, 7 days a week. We’ll schedule your free estimate at a time that works for you, send a background-checked, uniformed technician who documents everything with photos, and deliver a square deal with no surprises on the bill. Our 90-Day Done Right Promise covers every job in writing. After 42 years serving Staten Island and Brooklyn homeowners, we know that trust is earned one chimney at a time. Let’s earn yours.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Staten Island since 1984.





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